WEB DEVELOPER/ TECHNICAL SUPPORT REP.
WEB DEVELOPER/ TECHNICAL SUPPORT REP. (MALE)
Job Description:
- As a Technical Support Representative at QServers Network Limited, you will receive inbound calls from potential and current customers seeking to purchase website hosting, web design, search engine optimization, and other services.
- Primarily, you will be troubleshooting web hosting related issues with our current customers and helping them manage their account information.
- These customers need your help with issues that they cannot resolve on their own.
- You will work directly with customers via telephone and email to troubleshoot products and/or services in order to facilitate the purchase of new products and/or services.
- When customers will contact you with their issues, you will utilize your tech-savvy knowledge and provide appropriate solutions to the best of your ability.
What you will do:
- You will have the support of your peers, supervisors, resource pages, and more to aid you in the process.
- Your goal is to ensure that the customer has a positive experience with their product/service.
Candidate Requirements:
- Graduate, not more than 30 years
- Must have completed NYSC
To Apply: Send an e-mail with your CV attached to cv@qservers.net with the subject Tech Support’ for consideration.
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