Call Agent Job at Rubystar Global Limited
Rubystar Global Limited is a Fintech company that provides loan services via online app.
We are recruiting to fill the position below:
Job Position: Call Agent
Job Location: Ikeja, Lagos
Employment Type: Full-time
Responsibilities
- Manages recovery of overdue loan.
- Contacting customers daily/weekly and informing them of their overdue loans.
- Following up with customers daily/weekly on previous payment redemption date
- Advising customers on the best payment options and negotiating suitable payment plans.
- Reporting accurate customer feedback daily/weekly.
- Applicants can work from home after 2 weeks of good performance.
Requirements
- Candidates should possess an SSCE / OND / HND / B.Sc qualification with 0 - 2 years of work experience.
- Previous experience in tele-collection or Customer Service will be an added advantage
- Strong Written, Communication and Negotiation Skills.
- Agile, Teachable and willing to learn.
- Ability to collaborate with a team in a fast-paced environment.
- Attention to detail and strong Listening skills.
- Persuasive, sales / marketing and analytical skills will be an added advantage.
- Must have a good an Android or a Smart phone.
Salary
- N50,000 Monthly Plus daily / weekly bonuses up to N15,000 monthly.
Benefit
- Opportunity to work from home after 2 weeks in the office based on good performance.
- Opportunity to switch to another vacancy position.
Method of Application
Interested and qualified candidates should send their CV to: hr2tenportion@gmail.com using the Job Position as the subject of the email.
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