Customer Care Representative Job at Golds Deluxe Beauty

Golds Deluxe Beauty - We specialize in making our clients look fabulous on a daily basis, most especially events and corporate places. Also recommend some beauty care products that suites your skin and making our customers look vibrant and beautiful, we also reach out for improving our customers service.

We are recruiting to fill the position below:

Job Position: Customer Care Representative
Job Location: Lagos
Employment Type: Full-time

Job Description

• Managelargeamounts of incoming phone calls.
• Generate sales leads.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service teamsales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to engage customers.

Requirements

• Interested candidates should possess relevant qualifications with 1 - 3 years work experience.

Salary
N70,000 - N80,000 monthly.

Method of Application
Interested and qualified candidates should send their Applications / CV to: goldsdeluxebeauty@gmail.com using the job position as the subject of the mail.