Customer Relations Officer Job at GVL Lightings and Interiors

GVL Lightings and Interiors is a lighting company that deals on importation of light fittings and accessories.

We are recruiting to fill the position below:

Job Position: Customer Relations Officer

Job Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Responsibilities

• Understanding customer needs and develop plans to address them.
• Identifying key staff in client complaints, to cultivate profitable relationships.
• Resolve customer complaints quickly and effectively.
• Promote high quality sales, supply and customer service processes.
• Provide accurate, valid, and complete information by using the right methods/ tools
• Meet personal/ team sales targets and core handling quotas.
• Understanding customer concerns
• Monitoring competitors.
• Imput data,create spreadsheets and keep in touch with other stakeholders and clients
• Provide excellent customer service to assist customers.
• Establish, develop and maintain positive business and customer relationship to ensure future sales
• Must be able to achieve agreed upon sales targets and outcome within schedule.
• Must coordinate sales effort with team members and other departments.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• keep abreast of best practices and promotional trends
• Continuously improve through feedback
• Prepare reports and presentations with statistical data, as assigned
• Schedule in-house and external events.

Requirements

• Interested candidates should possess a B.Sc Degree with 1 - 3 years of relevant work experience.

Salary
N80,000 Monthly.

Method of Application
Interested and qualified candidates should send their Applications and CV to: recruitment@gvlhomesng.com using the Job position as the subject of the mail

Note

• Applicants must reside around Lekki and environs.
• For inquiries, call: 07044182532 .