Customer Service Representative Job at EshopAfrica Logistics

EshopAfrica Logistics is a global logistics company with warehouses in the U.S., China, and Nigeria.

We are recruiting to fill the position below:

Job Position: Customer Service Representative

Job Location: Ojota, Lagos
Employment Type: Full-time

Job Responsibilities

• Establish and maintain effective communication with clients through meetings, calls, and follow-ups.
• Respond to customer inquiries promptly, providing accurate and comprehensive information about our services.
• Conduct inspections of items for defects and report issues as necessary.
• Keep detailed and organized records of all sales activities and customer interactions.
• Efficiently process, pack, and ship orders with accuracy.
• Prepare all required shipping documents, including bills of lading and customs paperwork, ensuring compliance and accuracy.

Requirements

• OND / HND / B.Sc Degree in any discipline.
• 1-3 years of work experience.
• Strong customer service and relationship-building skills.
• Excellent verbal and communication skills.
• Proven customer support or experience as a customer service representative.
• Ability to work in a fast-paced environment.

Salary
N100,000 / Month.

Method of Application
Interested and qualified candidates should send their CV to: hr@myafrimall.com using the Job Position as the Subject of the mail.