Front Desk Officer Job at Rimrock Hotel

Rimrock Hotel is a luxury brand whose incredible family of associates puts the soul in hospitality every day. The needs of our guests, associates, and owners are at the forefront of everything we do. Through authenticity and innovation, we create unique memorable experiences.

We are recruiting to fill the position below:

Job Position: Front Desk Officer

Job Location: Aba, Abia
Employment Type: Part-time

Job Description

• Greet and welcome visitors and guests in a courteous and professional manner.
• Answer and direct phone calls to the appropriate department or individual.
• Provide accurate information about the company, its products, and services to visitors and callers.
• Handle and resolve customer inquiries and complaints, escalating issues to the appropriate department if needed.
• Maintain office supplies and inventory, placing orders as necessary.
• Perform general administrative tasks, such as photocopying, filing, and data entry.
• Collaborate with other administrative staff to ensure smooth office operations.
• Maintain a neat and organized front desk area, ensuring it is clean and presentable at all times.
• Manage and distribute incoming and outgoing mail, packages, and deliveries.
• Schedule appointments and maintain appointment calendars for executives and staff.
• Assist in organizing and coordinating meetings, conferences, and other company events.
• Follow security procedures and protocols to maintain a safe and secure office environment.
• Maintain confidentiality of sensitive information and handle it with utmost discretion.
• Stay updated on company policies, procedures, and regulations to provide accurate information to visitors and callers.
• Continuously strive to improve customer service and satisfaction by actively seeking feedback and implementing appropriate measures.

Requirements

• Candidates should possess a Bachelor's Degree qualification with 2 - 4 years of work experience.

Salary
N25,000 - N30,000 / month.

Method of Application
Interested and qualified candidates should send their CV to: hellorimrockhotel@gmail.com using the Job Position as the subject of the mail.
Or
Whatsup chat on 07040475014 .