Sales / Customer Service Representative Job at Mobaby Care Nigeria

Mobaby Care Nigeria is an all natural NAFDAC approved baby/child care solutions company who uses plants, plant extracts and other natural resources to formulate safe and effective body, hair and hygiene products. Throughout our years of existence we have adopted and evolved with the changing ecosystem of Innovation and sustainability. We are growing a brand with an indigenous culture fueled by the “I CAN” spirit.

We are recruiting to fill the position below:

Job Position: Sales / Customer Service Representative

Job Location: Oshodi, Isolo - Lagos
Employment Type: Full-time

Job Brief

• We are seeking a Sales/Customer Representative. Who will be saddled with the responsibility for calling prospective customers, explaining all company products, and guiding them through their purchase process.

Job Responsibilities

• Manage customers' orders on all social media platforms and ensure accurate issuance of invoices.
• Verifying orders, including customers’ personal information and payment details.
• Facilitate cold and warm calls to prospective leads; schedule and follow through on calls with leads and current customers.
• Develop strategies for more effective sales, both individually and as part of a team.
• Promote specific products as directed by the management.
• Informing Product developers of possible product improvement and changes to ensure company products meet the current market needs.
• Calling potential customers to explain company products and encourage purchases.
• Inform leads and customers of current promotions and discounts.

Skills and Requirements

• Minimum of HND in Business Administration, Business management, or related field.
• A minimum of 2 years of experience in a similar role.
• Effective verbal and written communication skills.
• Exceptional Customer Service skills
• Excellent Negotiation and Consultative Sales skills.
• Proficient in the use of Social media apps
• Preferred Location of Applicants - Lagos

Method of Application
Interested and qualified candidates should send their CV to: recruitment@primofinesse.com using the Job Position as the subject of the email.