Customer Services Representative Job at Lara Rose

Lara Rose is a premium event stationery company. We offer a wide variety of unique and elegant, handmade and customized stationery for life’s most important occasions such as weddings, and other milestone celebrations! Whether you are interested in invitations, or other stationery such as ceremony programs, table setting cards, menu cards, or gift bags, we are able to serve you and work with your budget.

We are recruiting to fill the position below:

Job Position: Customer Services Representative
Job Location: Lagos

Job Description
Sales:

• ?Assisting during client consultations in person or on the phone
• Working with multiple business partners in order to fulfill customers’ orders
• Providing appropriate follow-up on all sales or client requests
• Consistently offering professional, friendly and engaging service
• Contributing to the daily operations of the store, by maintaining a neat and organised store front

Administrative:

• Sourcing of supplies required to fulfill customer orders
• Conducting research on new business partners and vendors in order to provide better products for our clients
• Running any ad-hoc errands are they come up.

Requirements

• Good verbal/written communication, presentation, and organizational skills
• Ability to multi-task and prioritize
• Accuracy and attention to detail needed
• High flexibility and ability to adapt to different customers
• Good understanding of social media.