Fast Food Restaurant Supervisor Job at Tantalizers Plc

Tantalizers Plc is a fast food company in Nigeria with a network of quick-service restaurants and an outdoor catering businesses. The company produces a wide variety of quality products to eat in restaurants or for take-aways. This includes oven-baked pastries such as meat pies, chicken pies, Tanta rolls and beef rolls. Tantalizers Africana produces food with a rich indigenous culinary culture including African soups such as ogbono, egusi, efori-iro and edikaing-kong. Other dishes produced at Tantalizers Africana include porridge yam, pottage beans, ofada rice, plantain, stock fish, cowleg and moin-moin. Tantalizers Breakfast offers special breakfast deals ready as early as 7h30. Tantalizers Ice-cream is a range of mouth-watering soft-scoop ice-creams and hard ice-lollies. Tantalizers Bread is marketed under the Sunshine Bread brand. Tantalizers Cakes include a selection of cakes for celebrations which are customised on customer’s instructions. The company also produces an excellent choice of Chinese meals. Its catering division provides event catering services for private and corporate events as well as catering for industrial sites.

We are recruiting to fill the position below:

Job Position: Fast Food Restaurant Supervisor

Job Location: CMS, Lagos
Employment Type: Full-time

Job Description

• We are looking for a skilled Restaurant Supervisor who will oversee the daily operations of our restaurant. In this role, you will be responsible for managing staff, ensuring customer satisfaction, and maintaining high-quality food and service standards.
• You should have excellent communication skills, be able to work well under pressure, and have a passion for delivering exceptional dining experiences.

Responsibilities

• Supervise and coordinate the activities of restaurant staff to ensure efficient and effective operations.
• Ensure that all food and beverages are prepared and served in accordance with quality standards and customer preferences.
• Resolve customer complaints and ensure that all guest issues are handled in a timely and professional manner.
• Ensure compliance with all health and safety regulations, as well as restaurant policies and procedures.
• Collaborate with management to develop and implement strategies to improve restaurant performance and profitability.
• Train and develop restaurant staff to provide excellent customer service and maintain high levels of cleanliness and hygiene.
• Monitor inventory levels and order supplies as needed to ensure adequate stock levels.
• Maintain accurate records of restaurant transactions, including sales, inventory, and customer feedback.
• Assist with the recruitment and hiring of new restaurant staff as needed.
• Perform other duties as assigned by management

Requirements / Qualifications

• OND / NCE / HND / B.Sc in relevant discipline
• Proven work experience as a Restaurant Supervisor or similar role
• Strong problem-solving and decision-making skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Ability to lead and manage a team
• Excellent communication and interpersonal skills
• Flexibility to work on weekends, holidays, and evenings.

Method of Application
Interested and qualified candidates should send their CV to: careers@tantalizersng.com using the Job Position as the subject of the