Job Openings at Egatee Online Ecommerce

Egatee is the No. 1 B2B E-Commerce, a high-tech platform company in Africa. The head office is in Hong Kong, China. We are operating well in Uganda, Ghana, Cote d'Ivoire, and India. The mission of the company is to empower retail customers to easily manage a large number of commodities.

We are recruiting suitably qualified candidates to fill the following positions below:


1.) Customer Operations Representative

Job Location: Ikeja, Lagos
Slot: 6 Openings
Working Hours: Mondays - Saturdays

Job Summary

  • We are looking for 6 representatives to join as customer operations representatives.
  • The team will be responsible for managing whatsApp group operations, addressing customer support inquiries, establishing a new store and order approval system, with the goal of improving repeat purchase rates and self-service order data.

Description

  • Managing Whatsapp group operations
  • Addressing customer support inquiries.
  • Establishing a New Store Registration system and order approval system with the goal of improving repeat purchase rates and self-service order data.

Qualifications

  • HND / B.Sc from any recognized institution
  • Previous customer service or operations experience preferred.

Salary
N60,000 Base + 20,000 KPI.

Application Closing Date: 30th July, 2023.

Method of Application
Interested and qualified candidates should send their CV to: latestroles716@gmail.com using the Job Position as the subject of the mail.

 

 

2.) Business Developer

Job Location: Lagos

Requirements

  • Candidates should possess an OND / HND / B.Sc / B.A Degree with 2+ years relevant field sales experience (FMCG / E-commerce).

Salary
N93,000 - N110,000 Monthly (Based on relevant experience).

Application Closing Date: 31st July, 2023.

Method of Application
Interested and qualified candidates should send their CV to: ng.hr@egatee.com using the Job Position as the subject of email.

Note: Candidates should be available for immediate resumption.

 

 

3.) Business Developer (Fashion, Electronics Gadgets & Construction)

Job Location: Island / Tradefair / Alana / Arena, Lagos

Job Summary

  • We need Business Developers to market our services to various markets in Lagos.

Requirements

  • Candidates must have at least 2 years Experience in sales
  • Must reside close to locations listed.

Remuneration
N95,000 - N111,000 Monthly.

Application Closing Date: 30th July, 2023.

Method of Application
Interested and qualified candidates should send their CV to: ng.hr@egatee.com using the Job Position as the subject of the email.

 

 

4.) E-commerce Platform Commodity Operations Manager

Job Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

  • Develop and execute product operation strategies for an e-commerce platform in the Nigerian market, focusing on enhancing product performance and driving sales.
  • Manage the end-to-end process of product sourcing, selection, and onboarding for the platform ensuring a diverse and high-quality product catalog.
  • Optimize product listings, including product titles, descriptions, images, and pricing, to maximize visibility, conversion rates, and customer satistaction.
  • Conduct market research and competitor analysis to identify market trends, customer preferences and potential product opportunities in the Nigerian market.
  • Develop and implement promotional strategies, campaigns, and merchandising plans to drive
  • product awareness, engagement, and sales growth
  • Collaborate with internal teams such as marketing, logistics, and customer service to ensure seamless product launches, inventory management, and order fulfillment.
  • Analyze product performance metrics, sales data, and customer feedback to generate insights and make data-driven decisions for product optimization and assortment planning.
  • Monitor and optimize kev performance indicators (KPIs) such as product conversion rates customer reviews. and return rates. taking necessary actions to improve overall product performanceand customer experience.

Qualifications

  • Bachelor's Degree in Business Administration, Marketing, or a related field.
  • Minimum of 3 years of experience in e-commerce platform product operations, preferably in the Nigerian market or the African e-commerce industry. Candidates from Jiji, Jumia, Konga are preferred.
  • Excellent communication skills, both verbal and written, to effectively interact with interna teams, external partners, and suppliers.
  • Strong understanding of the Nigerian e-commerce market, consumer behavior, local trends, and competitive landscape.
  • Excellent analytical skills with the ability to analyze data, identify patterns, and make informed decisions to drive product pertormance
  • Detail-oriented with a focus on accuracy. gualit. and continuous improvement.

Application Closing Date: 31st July, 2023.

Method of Applicaction
Interested and qualified candidates should send their CV to: ng.hr@egatee.com using the Job Position as the subject of the mail