Operations Manager Job at Logistics Haven International Limited

Logistics Haven International Limited is a world-class standard logistics company with a focus to provide timely delivered clearing and logistics services to organizations that enhances profitability and growth for both Logistics Haven and her clients. The firm is principally driven by sound professional and business principles geared towards providing value added services through highly experienced and well-trained professionals.

Our solutions seeks not only to improve the operational efficiency of the organizations, but to anticipate client’s needs with a view to proffer proactive solutions that drives ongoing excellence Our strength cut across haulage and logistics, freight forward using technology to deliver exceptional services to our esteemed clients. With operations that is driven by technology, we give our clients the needed confident to experience expectational service delivery. We have grown in the past Eighteen (18) years to become one of the most visible Haulage and logistics firm in Nigeria. This is due to the high standards of technical expertise and professional ethics we have set for ourselves. Annually, we invest our time in researching into the best modern practice, empowering our staff through regular technical courses and training and also maximizing the use of information technology.

We are recruiting to fill the position below:

Job Position: Operations Manager

Job Location: Amuwo Odofin, Lagos
Employment Type: Full-time

Job Description

• We are seeking an experienced and dynamic Operations Manager to oversee the day-to-day operations of our haulage company.
• The successful candidate will be responsible for managing a team, optimizing processes, and ensuring the efficient movement of goods from origin to destination.

Key Responsibilities
Team Management:

• Lead, mentor, and motivate a team of 30 employees in various operational roles.
• Set clear performance goals and conduct regular performance evaluations.
• Provide coaching and training to improve team performance.

Operational Excellence:

• Develop and implement efficient operational processes to maximize productivity and minimize costs.
• Monitor key performance indicators (KPIs) to track and improve operational performance.
• Identify areas for improvement and implement corrective actions.

Logistics Coordination:

• Coordinate with drivers, warehouse staff, and other stakeholders to ensure timely and accurate delivery of goods.
• Plan and schedule routes, taking into account factors such as traffic, weather, and load requirements.

Compliance and Safety:

• Ensure compliance with relevant industry regulations, safety standards, and company policies.
• Conduct regular safety training and drills to maintain a culture of safety within the team.

Customer Relationship Management:

• Liaise with customers to understand their specific requirements and address any concerns or issues.
• Foster strong customer relationships to enhance client satisfaction and retention.

Budget Management:

• Monitor and manage operational budgets to control costs and achieve profitability targets.
• Prepare regular reports on budget performance and variances.

Qualifications

• Bachelor's Degree in [relevant field, e.g., Logistics, Supply Chain Management, Business Administration].
• 6 years of experience in operations management within the haulage or transportation industry.
• Proven track record of successful team leadership and operational optimization.
• Strong knowledge of logistics and supply chain management principles.
• Excellent problem-solving and decision-making skills.
• Proficiency in [relevant software/tools, e.g., logistics management software, Microsoft Office Suite].

Method of Application
Interested and qualified candidate should send their Resume to: recruitment@logisticshaven.com using the Job Position as the subject of the mail.