Graduate Customer Services Executive Job at Vedic Pharma Limited

Vedic Pharma Limited is a pharmaceutical company located in Lekki Phase 1 and started over a year ago. The company is looking to attract young and aspiring talents to grow with the company.

We are recruiting to fill the position below:

Job Position: Customer Services Executive

Job Location: Lekki, Lagos
Employment Type: Full-time

Responsibilities

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Meet personal/customer service team sales targets
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers.

Qualifications

• Interested candidates should possess a B.Sc Degree with at least 1 year of relevant work experience.

Method of Application
Interested and qualified candidates should forward their CV to: abidemi.rufai@vedicpharma.com using the Job position as the subject of the email.