Operations Manager Job at NoemDek Limited

NoemDek Limited is an EPC Company incorporated in Nigeria in 2012, to provide specialized services to the Oil & Gas, Power Generation, FMCGs, etc. Over the past five years, the firm and its international partners have supported clients on large infrastructure projects and after-sales services to ensure the assets are maintained effectively and a client’s operations run smoothly.

We are recruiting to fill the position below:

Job Position: Operations Manager

Job Location: Ikoyi, Lagos
Job type: Full-time

Job Description

• We are looking to hire an intelligent and well experienced Operations Lead who will oversee day-to-day logistics operations, ensuring smooth and efficient service delivery, cost control, and team management.
• The ideal candidate will ensure that all logistics activities are completed on time, within budget, and in compliance with company policies and safety standards.
• The Operations Lead will also focus on optimizing processes, improving overall efficiency, and enhancing customer satisfaction.

Responsibilities
Team Leadership & Management:

• Lead and manage logistics teams, including driver
• Provide training, development, and performance feedback to team members.
• Ensure efficient workforce allocation, scheduling, and shift management
• Handle any escalated customer issues related to logistics and resolve them in a timely and satisfactory manner.
• Maintain strong communication with clients to ensure their logistics needs are met.
• Identify opportunities for process improvements and implement solutions to streamline operations.

Operational Efficiency:

• Oversee daily logistics operations, including routing, and vehicle tracking.
• Develop and implement strategies to improve operational efficiency, reduce costs, and ensure timely delivery of services.
• Monitor and maintain optimal inventory levels and coordinate with the procurement team.
• Ensure that all customer orders are fulfilled on time and in line with service-level agreements.
• Develop and monitor key performance indicators (KPIs) to track operational performance and productivity.
• Manage  operational budgets, track expenses, and ensure cost-effective use of resources.
• Identify areas for cost reduction and implement strategies to minimize operational costs without compromising service quality

Fleet Management:

• Manage the company’s fleet of vehicles, ensuring regular maintenance, compliance with safety regulations, and efficient use.
• Work with vendors and third-party service providers for vehicle repairs and servicing as needed.

Requirements
Who can apply for this role?

• Bachelor's Degree in any field, with up to 2 years of relevant experience in a logistics company.
• Strong understanding of procurement and logistics processes.
• Prior experience working with a vehicle leasing company.
• Proficiency in Microsoft Excel, PowerPoint, and Outlook.
• Typing speed of 60 words per minute.
• Exceptional communication, negotiation, analytical, and presentation skills.