Tech Support

Supporting both internal and external customers ensuring all administration duties relating to Technical Projects are delivered in an accurate and timely manner.

Oversee both hard and soft document control. Co-ordination of technical information and specifications. Provide administrate support to the Technical Team, from initial enquiry, through the processing of quotations and sales documentation, to order, procurement and completion. Liaising with other departments such as  Dev Team, PR teams and Marketing team to ensure our customers receive great service each and every time. The role also includes the administration of customer claims and report writing.

Roles & Responsibilities

• Administration Support
• Processing of Drivers and Riders Claims
• Communicate with sub-contractors, suppliers and clients
• Project Administration – preparing work packs
• Project Action Tracking
• Review of technical reports
• Manage and develop documentation and process requirements
• Provide technical assistance to Technical and Operations team

Requirements

• Experienced administrative background
• A strong communicator
• Positive approach to customer and clients
• Must be flexible to take on additional tasks to assist company
• PC literate, including good experience with MS Excel
• Team player
• Proactive with independent working skills
• Ability to multi task, prioritize and plan to meet tight deadlines to achieve required targets