Customer Service Representative Job at Zael Business Management & Consulting
Zael Business Management & Consulting - Our client, a private Hospital, is recruiting to fill the position below:
Job Position: Customer Service Representative
Job Location: Lagos
Employment Type: Full-time
Job Summary
- We are hiring a customer service representative to manage customer queries and complaints in a private hospital at ikeja ,Lagos state
Job Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
Job Requirements
- BSc / HND
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
- Experience in customer service.
Salary
N80,000 - N100,000 monthly.
Method of Application
Interested and qualified candidates should send their CV to: Info@zaelconsulting.com using the Job Position as the subject of the mail.
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